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Privacy policy

Chayka Dental

Effective date: October 11, 2026

1. General Provisions

This Privacy Policy explains how Chayka Dental ("we", "our" or "us") collects, uses and protects the personal data of users of our website www.chaykadental.com ("the Site").

We process personal data in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and the Personal Data Protection Act (PDPA).

2. Data Controller

Chayka Dental EOOD (AIPPM PDM Chayka Dental EOOD)
Unified Identification Code (UIC/BULSTAT): 201813126
Represented by: Plamena Ivanova
Registered office: 24 Avram Stoyanov Street, Varna, Bulgaria
Clinic address: Chayka Residential District, Block 203, Varna, Bulgaria
Email: info@chaykadental.com
Phone: +359 889 573 651

3. Personal Data We Collect

When you use our Site, we may collect the following categories of personal data:

  • First and last name
  • Email address
  • Phone number
  • Content of inquiries submitted via the contact form
  • IP address, browser type and device information (via cookies and analytical tools)

4. Purposes of Processing

We process your personal data for the following purposes:

  • To respond to inquiries submitted through the contact form
  • To improve the content, functionality and services of the Site
  • For statistical and analytical purposes using tools such as Google Analytics and Meta Pixel
  • To comply with legal and regulatory obligations

5. Legal Basis for Processing

Processing of your personal data is based on:

  • Your explicit consent (Article 6(1)(a) GDPR)
  • Contractual or pre-contractual obligations, when you contact us to receive a service (Article 6(1)(b) GDPR)
  • Compliance with a legal obligation (Article 6(1)(c) GDPR)

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy or until your consent is withdrawn, unless a longer retention period is required by law.

7. Data Sharing and Disclosure

We share your personal data with third parties only when required by law or when necessary for services provided by hosting providers, IT support and analytics services under confidentiality agreements.

8. Your Rights

As a data subject, you have the right to:

  • Access your personal data held by us
  • Request correction or deletion of your data
  • Object to the processing of your data
  • Withdraw your consent at any time
  • Lodge a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria

9. Cookies

The Site uses cookies for:

  • Proper functionality of the Site
  • Analysis of traffic and user behavior
  • Integration with external services (e.g., Google and Meta)

You can manage or disable cookies through your browser settings.